Privacy Policy

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I only process personal information for the following purposes: to contact my clients to discuss a booking or that I have been asked to quote upon.

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Information I gather might include:

  • Your name 

  • Your contact telephone number 

  • Your email address

  • Your address

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I never use any information gathered for any purposes except those outlined above. I will not use your information for any email marketing or similar activity.

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I like to share my work on Social Media, images may include your home or garden where we have created grazes. This will not be shared without your permission. 

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In accordance with GDPR, from 25 May 2018 you may request a copy of any data I may have about you.
 
I will not sell or pass on any information or data to any other company, business or individual, unless required to do so by law. 

I retain and hold all information gathered securely under the Data Protection Act and in line with ICO recommendations.
 
If anyone has any queries about how I store or hold personal information, please contact me. 

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Terms and Conditions

 

Upon payment of your deposit you agree to accept all of our terms and conditions as listed  below.    

  • For Graze tables we require a 50% non refundable deposit upon booking to secure your order and the remaining 50% 10 days prior to your event.

  • For Platters and Boxes payment is required in full at time of booking.

  • We cannot hold a slot for you. Bookings only become confirmed once a deposit has been recieved and we work on a first paid first served basis.

  • We do not offer refunds.

  • Cancellation terms are 14 days in advance of the agreed event date. If you are required to cancel we will work to offer you a new date. 

  • Please advise us at the time of booking but, at least 7 days prior to your event if you have any  special dietary requirements or allergies.

  • All our grazes may contain traces of nuts as we are not a nut free kitchen.

  • Grazie Daizie are not responsible for any adverse reactions to our food if we have not been forewarned of any allergies or dietary requirements in advance. 

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Frequently Asked Questions for Grazing Tables

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  • Parking is required at the venue. If this is not possible, please let us know in advance so we can  accommodate this.

  • Set up time is 2 hours prior to the agreed start time of your event.

  • All food will  be delivered in cool bags and all staff will be wearing aprons, hygiene gloves and masks to maintain high hygiene standards.    

  • We require you to provide a table that is not in direct sunlight and is in a cool area where  possible. Once tabled our recommendation is that the food can remain out for 4 hours.

  • It is the responsibility of the client to dispose of the food if kept unrefrigerated after 4 hours to comply with UK food safety standards. We will not be responsible for any adverse reactions to our food consumed after this time.

  • If you hire any non-disposable items from us they need to be returned within 48 hours of your  event. We will usually arrange to collect them from you, this will be arranged at time of booking. You will also be asked to sign and agree to an inventory of any equipment hired.     

  • We can supply high quality bamboo disposable, biodegradable plates, cutlery and napkins. We  are happy to provide samples in advance of your event.    

  • We love pictures! We like to use photos of our work to promote our business. Please let us know  in advance of your event if you object.  

  • We do not charge VAT as we are not VAT registered.  

  • We are fully insured and 5 star hygiene rated.

  • We do not hold a waste carriers licence so all waste packaging from the graze table will be bagged and left with you at the venue for you to dispose of. 

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Delivery of Graze Platters and Boxes

Delivery is always before noon unless agreed otherwise at time of booking. We accept requests for timed deliveries via our website but cannot always guarantee the delivery time. 

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